Highlighting key policies for owners

Understanding how the platform operates and familiarizing yourself with its essential policies are the keys to success on Getaround.
This blog article is a valuable resource to educate owners and provide insights into crucial platform functionalities, ensuring users are well-versed in essential topics and policies.
Understanding these policies can lead to a positive rental experience, whether you're a newcomer or a seasoned user.
Essential Policies to be aware of:
- Managing my Payment Setting and Billing Information
- Tracking my Performance, Earnings, and Quality
- Connect® Setup and Subscription Fees
- ‘Drive with Uber' Requirements and Document
- Fuel Adjustments Policy
- Cleaning Rules, Smoking Policy, and Associated Fees
- Owner Cancellation Policy
- Distant Returns Policy
- Late Returns Policy
- Flex Tolls
- Citations and Traffic Ticket Policy
- How to Handle Common Issues
- Why is my Account Restricted?
- Contesting a Negative Review
- Guide to Insurance Coverage and Conditions (Carshare)
- Claims and Insurance Coverage (Rideshare)
If you have any additional questions or topics not covered in the article, you may contact our Customer Experience or Account Management teams.
Thanks as always for choosing to earn with Getaround!