Owner - Getting set up on Flex Tolls

Flex Tolls is just that - flexible! There are different ways you can choose to manage tolls on your cars depending on your market, how often you rent your car on Getaround, and what else you use your car for.

If there are no tolls in your area

If you live in an area where there are no tolls, you don’t have anything else to do. However, keep in mind that drivers may drive your car into areas with tolls. In that case, if you live in an area that is near a city or state where lots of roads are tolled, it could be worth subscribing to a plate subscription with that operator to avoid late payment penalties and other bad surprises.

If there are tolls in your area

We recommend you set up the cars that you list on Getaround with your local authority, in one of two ways.

Transponder

You can obtain a transponder or badge from your local authority. Once you’ve done so, they will provide you with a transponder number, or ID. Go to the “Toll System” section of your Car Page, and input this transponder ID.

This enables us to associate the right car to the right tolls when charging drivers via the Toll Records feature.

Plate subscription

Alternatively, you can sign your car up for a plate-based subscription. This can be a great option in some markets as it enables you to use the Toll Record feature to charge your drivers for tolls without having to put a transponder in your car.

If you sign up for a plate-based subscription with your local authority, go to the Toll System page in the car dashboard and select Plate Subscription. You can then start uploading your toll records to charge your drivers for their toll use.

Sign up with FleetIT (MA, IL, FL only)

FleetIT is a third party provider that will take care of all your tolling needs. For cars that are signed up for FleetIT:

1. FleetIT will share of all the car’s tolls with Getaround. They report them quickly and automatically - no need to lift a finger!
2. Getaround will match these tolls to your drivers’ rentals and charge them.
3. You’ll receive compensation for those tolls in your earnings.
4. You’ll see an explanation for each toll that we weren’t able to charge to drivers.
5. You can follow yours tolls both on Getaround and FleetIT for easy toll management.

To sign up, head over to your car’s Toll System page and follow the step-by-step instructions. For every car you add to FleetIT, you'll be asked to pay $20 upfront to top up your account. This isn't a sign up fee, the $20 is an initial top-up of your account which will be used to cover your tolls.

Where can I subscribe for plate or transponder tolling?

• If you're in CA, go to the FasTrak website
• If you're in NY, NJ, PA, DC, VA, OH, MA go to the EZ Pass Website
• If you're in FL, check out the Sunpass website
• If you're in IL, go to the iPass website
• If you're in TX, go to the NTTA website

Next up…

Find out more about charging drivers for their tolls.