Your car listing may be temporarily or permanently restricted if it no longer meets Getaround’s safety, activity, or compliance requirements.
When a listing can be restricted
A car listing can be restricted in the following cases:
- The car or owner is inactive on the platform (for example, if you don’t log in for a long time or consistently decline or ignore rental requests).
- Several rental requests have been received but not consulted. The car will automatically reappear in search results 7 days after suspension.
- The car no longer complies with Getaround’s Terms of Service or applicable laws.
- The car description or photos do not match reality (for instance, missing features or inaccurate images).
- The car presents a mechanical or safety risk for drivers. Depending on the situation, existing bookings may be maintained or cancelled. Suspension can be lifted once the problem is resolved.
When a listing can be permanently removed
A car listing may be permanently deleted if:
- The car has reached 250,000 km or is 15 years old based on its registration date.
- The car repeatedly fails to comply with platform rules or safety standards. Confirmed rentals may still go ahead if the car does not present a safety risk for the driver.
Important: AirTag use is strictly prohibited
Installing any kind of tracker such as an AirTag in a listed car is strictly forbidden for privacy and GDPR reasons.
If an AirTag or similar device is found in a car:
- The listing will be immediately blocked.
- The owner must provide proof that the device has been fully removed before their listing can be reactivated.
- If a driver reports, and provides evidence that an AirTag or other tracking device was installed in the car, Getaround reserves the right to retain the owner’s earnings for that rental.