Owner - Contesting a review

Article updated on 08/07/2024

Getaround tries be fair to both Owner and Driver, so reviews cannot be modified once published, and cannot be deleted either.

However, in the instance a Getaround user leaves a review which you feel is unfair, you are able to provide a response.

You can reply to all published reviews from the rental page underneath the driver's review.

NB: Our community relies on honest, transparent reviews. We will remove any abusive comments published on Getaround, and anyone writing such comments could be banned from the platform.

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