Fixing Getaround Connect malfunctions

The Getaround Connect device is equipped with a car immobiliser technology that keeps your car from starting. This is in part to prevent the car from being stolen between rentals, as the car key is located inside the car. The immobiliser system is linked to the Getaround Connect central locking and unlocking feature.

To activate the immobiliser, lock the car with Getaround Connect. And unlock it to deactivate the immobiliser.

If you have locked the car with the app and then open it again with the car key the immobiliser will still be activated, preventing you from starting the car. It is therefore important that you always unlock the car with the app, before you start driving it.