Contesting the fuel levels detected by the Connect device
Article updated on 02/20/2025
How does Getaround verify the levels?
The Connect team will evaluate each reports by reviewing the dashboard pictures and compare them with the levels detected by the Connect device.
The fuel gauge on the cars dashboard is not always accurate or easy to read. In the example above, the fuel level looks like it is at 75%, however this actually represents a fuel level anywhere between 50-75%. In these cases, the Connect device is able to provide us with a much more accurate fuel level.
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