Installing Getaround Connect

Eligibility

For cars registered in France, Belgium, Germany, Austria, Norway & Spain:

Cars respecting the following criteria can be installed with Getaround Connect:

• The car must not be older than 12 years and its mileage must be inferior to 150 000 km and 200 000 km for vans. The Getaround Connect device will be uninstalled when your vehicle is over 14 years old and has reached 200,000 km (230,000 km for commercial vehicles).

• Accessible by a pedestrian (i.e. : no closed parking)

• Mobile internet coverage (Getaround Connect technology works thanks to internet coverage).

• System of centralized opening and closing of the car on every car door

• Available at least 15 days and 2 weekends per month

• Use petrol, diesel or electricity to run. LPG fuelled cars are not compatible with Getaround Connect.

• The car must have its final registration card

• Be parked in one of these cities (see list below)

  • FRANCE: Agen, Aix-les-bains, Aix-en-Provence, Ajaccio, Amiens, Angers, Angoulême, Annecy, Annemasse, Arles, Avignon, Bayonne, Béziers, Biarritz, Bordeaux, Brest, Briançon, Caen, Cannes, Chambéry, Clermont-Ferrand, Dax, Dijon, Dunkerque, Figari, Fréjus, Grenoble, Guingamp, La Rochelle, Le Havre, Le Mans, Lille, Limoges, Lorient, Lyon, Mâcon, Marignane, Marseille, Metz, Montélimar, Montpellier, Mulhouse, Nancy, Nantes, Narbonne, Nice, Nîmes, Orléans, Paris/Ile-de-France, Pau, Perpignan, Poitiers, Quimper, Reims, Rennes, Roubaix, Rouen, Saint-Brieuc, Saint-Étienne, Saint-Jean-de-Luz, Hendaye, Saint-Malo, Saint-Nazaire, Strasbourg, Toulon, Toulouse, Tours, Troyes, Valence, Valenciennes, Vannes
  • GERMANY: In Berlin, Hamburg, Munich, Cologne, and their suburbs.
  • BELGIUM: In Bruxelles and its suburbs, Antwerp, Ghent and Liege.
  • SPAIN: In Madrid, Valencia, Barcelona, Sevilla, Malaga, Palma de Mallorca.
  • NORWAY: Oslo, Bergen, Trondheim, Stavanger, Tromsø, Drammen, Asker, Sandvika og Lysaker.

NB: Certain car models respect these conditions but are not compatible with the Getaround Connect technology. Go to this page to check that your car is eligible.

The owner must also meet the following conditions:

• You must have two sets of keys to the car

• Please note that Instant Booking will be activated for your car as long as Getaround Connect is installed. Find out more about instant booking here.

How to install

• From your Getaround account, create a car listing or request Getaround Connect from your existing listing.
• Then, follow the steps and check all the items in the checklist to complete your listing and confirm your Connect eligiblity by replying to a few questions.
• Depending of your location, we will either invite you to call directly our installation partner or someone from Getaround will reach out to you to fix a date of installation.
• The installation cost is covered by Getaround in most cases. An installation lasts 1.5 hours on average, you need to be on site at the beginning and end of the operation to hand over the keys.

What do I do after install?

Activate Getaround Connect

The Getaround Connect device will be activated post installation if all the items of the checklist are checked:

• Quality photos
• Pickup and return Instructions
• Payment method
• Updated Calendar

Your monthly subscription will start on the day Getaround Connect is installed on your car. More info on the subscription.

Once activated, your Getaround Connect dashboard allows you to:

• Lock and unlock your car.
• Locate your car via GPS (while it’s not in a rental) if your car is located in a place with network coverage

You can access this dashboard by going to Your cars, then finding the installed Getaround Connect car and selecting locate/lock/unlock.

Manage Your Rentals

To prepare your rentals, be sure to:

1. Leave the car key in the glovebox.
2. Keep your calendar updated at all times to avoid any cancellations.
3. Always lock/unlock your car using the Getaround app. (If you lock the car by key, the next driver won’t be able to unlock it at the start of their rental.)

Having issues after installing Getaround Connect? Please go to This article.