Can't make a payment

There are several possible explanations :

• Did you use a payment method allowed on Getaround ?
  • Check that your payment method is allowed on Getaround.
• Did you reach your credit limit ?
  • Contact your bank to increase temporarily your credit limit that may have been exceeded, especially due to the security deposit.

Payment by credit or debit card

• Is your payment card still available ?
  • Check the expiration date to check that your card has not expired..
• Did you enter your payment informations correctly ?
  • Check you filled correctly the name of the cardholder (which must be you), the card number, the expiration date and if it applies, the security code (written on the back of the card).