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Most helpful articles for drivers

  • Ensuring I'm eligible to rent
  • Payment methods guide
  • Verifying my profile
  • Adding a secondary driver
  • How fuel charges and refunds work
  • Cleanliness Rules
  • Starting and finishing a Meet Owner rental
  • Recharging your electric car
  • Fuel prices
  • Protecting my account after suspicious activity
  • Getaround Review Moderation Policy
  • Guide: book a car for a team member

Help topics for drivers

Getting Started
Rental details
Payments
Insurance and roadside assistance
Miscellaneous

Most helpful articles for owners

  • Guide to pricing and owner earnings
  • Understanding payout timeframes
  • Installing Getaround Connect
  • Guide to paying social contributions
  • Guide to cancellations
  • Finding invoices and receipts
  • Starting and finishing a Key Exchange rental
  • Offering delivery
  • What is compensation with a lump sum payment
  • The advantages of AXA approved garages
  • Car Status
  • Compensation Requests After a Rental
  • What are the costs associated with Getaround Connect?
  • Finding my listing in search results
  • Improving my listing visibility
  • Protecting my account after suspicious activity
  • Guide to scheduled messages

Help topics for owners

Listing my car
Managing a rental
Payments
Rental price
If a problem occurs
Getaround Connect
Insurance and roadside assistance
Getaround for professionals
Miscellaneous
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